RCMRA Announcement
- Secretary, RCMRA
- Sep 3
- 1 min read

Announcement from the Chairman of the Royal Clarence Marina Residents Association.
Following the annual review with RMG, which was held on 18th June and subsequent meeting with Berkeley Homes, we have agreed changes to the existing contract between Berkeley Homes and RMG.
The contract sets out the service levels that RMG needs to deliver to Berkeley Homes, the leaseholders and residents. The contract allows for penalties to be applied to RMG in the event that they failed to meet certain ‘Key Performance Indicators’ (KPI’s) but all of these were focused on the needs of Berkeley Homes.
The Residents Association have proposed an additional set of KPI’s which, when added to the Berkeley Homes specific KPI’s, would result in a total financial penalty, up to 20% of RMG’s annual fee, in the event that all KPI’s were not met.
These proposals have been agreed in full by Berkeley Homes and RMG and will come into effect on 1st September 2025.
Further details, including a copy of the signed contract are available here
For further information on this, please contact your block rep or email rcmraweb@gmail.com